February 01, 2022
On January 20, 2022, Commissioner Houdek issued a bulletin asking health plan issuers to review their policies to make it easier for patients to use telehealth services. Since COVID-19 continues to place a strain on in-patient facilities, the commissioner asks that issuers help by encouraging patients to use telehealth services as an alternative way to access medical care. In addition, the commissioner asks issuers to ensure that their networks are robust enough to meet increased demand for telehealth services.
Employers with plans issued in the state should be aware of this development.